2013 Member Survey

As a member-owned organization, Premier Credit Union
values the opinion of our members, thank you for your time.



1) What branch location do you use most often?

2) How do you conduct the majority of your banking
transactions?

3) Do you consider Premier Credit Union to be your
primary Financial Institution?

4) Which financial products do you use at other
financial institutions? (check all that apply)

5) Why do you use these products at another
institution instead of Premier Credit Union?
(check all that apply)

6) Does the Premier Credit Union Staff respond
quickly and accurately to resolve concerns with
your account?

7) Is the Premier Credit Union Staff professional and
knowledgeable about the products and services
available?

8) How often do you visit/use the Premier Credit
Union website?

9) What would you like to see added or expanded to
our website?

10) Were you aware of member benefits such as
discounted tickets to Adventureland,
Worlds/Oceans of Fun and the Blank Park Zoo?

11) How likely would you be to refer a
relative/friend to Premier Credit Union?

12) Overall, how satisfied are you with Premier
Credit Union?

13) Please use this space for additional
comments/concerns/suggestions:

Would you like us to contact you? If so, please fill
in the necessary information.











Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information, and to contracted service providers for purposes of providing services relating to our communications with you.